Health insurance

Insurance provider codes

Clinic provider numbers for Bupa and AXA claims — quote the clinic name and number below, not an individual therapist.

Quote clinic name + number All major health insurers welcome Six London clinics + online

Important

When claiming with Bupa or AXA, quote the clinic name and the clinic provider number below — not an individual therapist’s name. You will also need your policy number, authorisation number, and agreed number of sessions before booking. For the full step-by-step guide, see our Health Insurance at Complete Physio page.

Bupa

Same clinic provider number for every Complete Physio location

All clinics 80009529

AXA

Use the provider number for the clinic where you are treated

Angel 60013444
Bury Street ZZ03838
Chelsea 60013217
Lime Street ZZ03549
Swiss Cottage ZZ03585
Wandsworth ZZ05635

Exceptions

Sports Doctors at Angel and Chelsea (David Gruhl, Jenn Parr) have separate provider numbers — ask reception if you are seeing them.

WPA uses individual physiotherapist numbers (not the clinic codes on this page). Contact reception on 020 7482 3875 or info@complete-physio.co.uk for the correct WPA registration.

Questions about insurance?

Our practice manager Clare Chadney can help — or book online and our reception team will guide you through authorisation.

Email Clare Call 020 7482 3875 Book Now

Provider codes are shown for patient convenience and may be updated by insurers. Always confirm authorisation with your insurer before booking.