Complete Physio has been accredited by all major health insurance companies, including BUPA, AXA, WPA and Healix, for over a decade and a half. 

We take great pride in collaborating with health insurance companies to offer their members exceptional physiotherapy care. 

Our team of expert physiotherapists are accredited by the Health and Care Professions Council (HCPC) and are members of the Chartered Society of Physiotherapists (CSP), ensuring the highest standards of care in physiotherapy.

Essential Information for Insurance Claims

If you have private medical insurance with WPA, Healix or other insurance companies we may not have a direct clinic registration number with them. 

Instead, you will need an individual physiotherapist registration number; please reach out to our reception team at 020 7482 39875 or via email at info@complete-physio.co.uk, and we will provide the necessary details for you to inform your insurer.

For Smaller Health Insurance Companies

For some of the smaller health insurance companies, you will still be able to access treatment with us, as all our physiotherapists are accredited by the Health and Care Professions Council HCPC and CSP, but you will most likely be asked by the insurance company to self-pay for your treatment, and then we will issue you with a detailed invoice and receipt on headed paper to then claim part or full reimbursement.

Should you have any enquiries, our practice manager, Clare Chadney, is available at clare@complete-physio.co.uk or by phone at 020 3816 1544.

For information on Bupa UK & Bupa International healthcare insurance please click here.

For information on AXA PPP or AXA International health insurance please click here.

For our full terms and conditions click here.

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